
DUKAPAQ Inc. Promotes Jackson Hayward to Chief Product Officer
DUKAPAQ Inc, a leading innovator in Point-of-Sale (POS) solutions for merchants across Africa, is proud to announce the promotion of Jackson Hayward from Head of Product to Chief Product Officer (CPO), effective immediately. This appointment underscores the company’s commitment to enhancing product innovation and scaling solutions tailored to the unique needs of East African merchants.
Jackson Hayward joined DUKAPAQ in February 2024 and has been instrumental in driving the development and success of the company’s flagship products, including DUKAPAQ’s mobile Point of Sale platform and its innovative Rewards and Loyalty program. Under his leadership, the product team has delivered groundbreaking solutions that empower merchants to digitize operations, increase revenue, and access integrated payment options.
Mbaluka Michael Mutinda, CEO of DUKAPAQ commented on the promotion: “Jackson has been a driving force behind our mission to transform the POS landscape in Africa. His leadership and deep understanding of market needs have already had a major impact on our product offerings. As CPO, Jackson will play an even greater role in shaping our product strategy and accelerating our growth.”
As Chief Product Officer, Jackson will oversee the company’s product vision, strategy, and development, ensuring DUKAPAQ continues to deliver innovative and scalable solutions that address the evolving challenges of merchants in Africa’s dynamic market.
Jackson Hayward, Chief Product Officer at DUKAPAQ, expressed his excitement about the new role: “I’m honored to step into this position at such a pivotal time for DUKAPAQ. The potential for POS solutions to transform commerce in Africa is enormous, and I’m eager to lead our talented team in building tools that empower merchants and drive economic growth across the continent.”
DUKAPAQ is on a mission to redefine how merchants in Africa interact with technology, providing innovative POS solutions that are accessible, reliable, and tailored to the unique demands of the region’s diverse markets. With Jackson at the helm of its product strategy, the company is poised for its next phase of growth and innovation.
DUKAPAQ is a leading provider of Point-of-Sale solutions designed specifically for merchants across Africa. Founded in 2022, the company’s mission is to empower businesses of all sizes with innovative tools that simplify transactions, improve efficiency, and unlock growth opportunities. By combining cutting-edge technology with a deep understanding of local markets, DUKAPAQ is driving the future of commerce in Africa.
For media inquiries, please contact: Felicity Sangona Chief of Staff, DUKAPAQ felicity.sangona@dukapaq.co