In Kenya’s fast-paced business environment, entrepreneurs are no longer limited to physical shops.
From Instagram boutiques to neighborhood supermarkets, today’s customers expect to shop anytime, anywhere, and on any device.

But managing both online and offline sales often means juggling multiple systems, one for the store, another for the website, and spreadsheets in between.
That’s where Dukapaq steps in.

1. One Platform for Every Sale

Dukapaq eliminates the wall between your shop counter and your online store.
Whether a customer buys from your physical shop, website, or mobile channel, Dukapaq records it all in one place.

No more manual updates or inventory mismatches, every transaction instantly reflects across your sales points, keeping your stock, revenue, and reports perfectly aligned.

It’s not just about syncing data; it’s about creating a unified customer experience.

2. Online Meets Offline, Effortlessly

With Dukapaq, launching an online store becomes as easy as managing your POS.
Your existing inventory, prices, and customer records automatically integrate into your e-commerce platform.

This means you can serve customers in-store and online without doubling your workload.
Even better, Dukapaq supports flexible payment options, from M-Pesa and card payments to mobile money and bank transfers, so your customers always have a way to pay.

3. Real-Time Inventory That Never Sleeps

One of the biggest pain points for retailers is overselling or running out of stock.
Dukapaq solves this by keeping your inventory synced in real time.

When an item sells online, the system automatically updates your in-store stock levels, and vice versa.
It’s a simple idea, but it saves hours of reconciliation and prevents costly mistakes.

4. Data That Drives Smarter Decisions

Every sale, whether in-person or online, feeds into Dukapaq’s intelligent analytics dashboard.
You can monitor which channels perform best, which products move fastest, and which customer groups spend the most.

These insights help you make data-backed decisions on marketing, restocking, and expansion.
With Dukapaq, your numbers don’t just add up, they tell you where to go next.

5. Built for Africa’s Connected Commerce

Dukapaq was built with Africa’s digital transformation in mind.
Whether you’re selling through a local website, WhatsApp store, or physical outlet, the system adapts to your reality.

It works online, supports mobile money, and complies with Kenyan business regulations, ensuring that your transition into omnichannel commerce is seamless and compliant.

6. Your Business, Unified and Future-Ready

With Dukapaq, you don’t have to choose between being a retailer or an online merchant.
You can be both, and do it efficiently.

The future of commerce is unified, intelligent, and borderless.
And with Dukapaq, that future starts now.

Dukapaq: Powering Kenya’s Connected Businesses.
From your shop counter to your online checkout, we keep every sale and every customer connected.