In a market flooded with generic Point of Sale (POS) systems, DUKAPAQ stands out by offering more than just software aimed at delivering a complete business ecosystem. Built locally but designed with global standards in mind, DUKAPAQ products redefine how small and medium enterprises in Kenya manage sales, inventory, and customer experiences.

Built for Kenyan Businesses, by Kenyan Innovators

Our systems are developed with a deep understanding of the local market, from how small kiosks operate in Nairobi to how supermarkets manage nationwide supply chains. Every feature is tested in real-world conditions to ensure that it meets the unique challenges faced by Kenyan merchants. That’s what makes DUKAPAQ both relevant and reliable.

Offline Reliability, Online Power

Internet downtime shouldn’t stop your business. DUKAPAQ POS is built to function offline-first, allowing you to continue billing, printing receipts, and tracking inventory even without a network connection. Once the internet is restored, all transactions sync automatically to the cloud.

For businesses with online shops, our integrated e-commerce platform ensures your products and inventory remain consistent between your physical store and website. It’s the best of both worlds, smooth offline operation and online scalability.

Intelligent Reporting and Analytics

Data is at the core of growth, and DUKAPAQ products come equipped with real-time analytics dashboards. You can view daily sales summaries, top-selling products, and staff performance in a single view. This empowers business owners to make informed decisions rather than relying on guesswork.

Customer-Centered Design

Every DUKAPAQ product is built with ease of use in mind. The interface is intuitive, fast, and requires minimal training. Whether you’re a first-time user or an experienced business owner, the experience feels natural. Our POS is also compatible with a variety of hardware from tablets and desktops to barcode scanners and receipt printers.

Reliable Support and Continuous Updates

Technology evolves, and so do we. DUKAPAQ provides continuous software updates and 24/7 customer support through our local team in Nairobi. This ensures that your system stays secure, compliant, and optimized for performance.

At DUKAPAQ, our mission is simple: to give Kenyan businesses the tools they need to compete, grow, and succeed in an increasingly digital economy.

Written by Kelvin Brian

DUKAPAQ combines innovation, reliability, and local expertise to deliver POS and e-commerce solutions tailored for Kenya’s dynamic business landscape.